UTravel Profile Setup & Travel Requests

If you have NOT traveled with the University of Utah in the past year:

  • Submit a request through the Help Center to be added to the travel system.
  • You will be notified when you are able to set up your Profile and submit your Travel Request

Profile Setup

Sign In

  1. Go to http://utravel.utah.edu
  2. Currently, UTravel is only set up for University of Utah employees. Your User Name will be your UNID @ utah.edu (ex: u1234567@utah.edu) and your Password will be the same as your CIS password.

Update your Profile

1) Click on Profile in the top right corner

2) Under Personal Information, select Personal Information from the Profile Options

3) Review & update the following information:

  • Name: Make sure your name matches your government issued ID or passport. The name will transfer to travel bookings made in the UTravel Concur or the travel agency. Your first and last name is populated from your HR record. If your name is incorrect, contact your HR representative to update.
  • Address: Recommended for easier mileage calculations in Expense.
  • Phone Contact: A work and home phone number are required. Registering a mobile device is not required but recommended to take advantage of Concurs mobile technology and electronic receipts along with Duty of Care.
  • Email Address: You will need to verify your email address to upload receipts and itineraries to the system.
    • Your Email 1 email address must be your UNID@utah.edu email address.
    • To verify – select Verify and enter the code that was sent to your email (it takes a long time for the email to be sent, so be patient (smile))
  • Assistants and Travel Arrangers: This is where someone can designate an Arranger to book travel or become the designated Booking Assistant. A Traveler can have multiple Arrangers.
    • Please authorize both Katina and Sterling as your designated Travel Arrangers.
  • Credit Card: A personal credit card is required if you chose to book a hotel through UTravel. The account will not be charged and is only used to reserve/guarantee the room.
    • You are welcome to book your hotel on your own if you prefer.


Submit a Travel Request

New Travel Request

1) Log into SAP Concur (http://utravel.utah.edu)

2) At the top, select New Request under the Requests tab

3) Complete all highlighted information

  • #2 Request/Trip Business Start/End Dates: Please enter the dates you will be traveling, not the dates of the conference. If you are extending travel, please reflect those dates here.
  • #6 ADSC: The Account Distribution will default to the chartfield you are paid from. Please leave defaults.
  • #5 How will you reserve air, car, and/or hotel?: 
    • Please pay close attention to this section. Here is a simple breakdown of how to decide which option to choose:
      • Option 1. Book in Concur Travel: Use online booking tool/Need Book link. This will be the most common choice
        • Reserve air, car and/or hotel directly in the Concur Booking Tool and need the BOOK link
      • Option 2. Book outside Concur Travel: Book with CBT Agent/Other Method
        • University’s Onsite Travel Agents
        • Already booked using Concur Booking Tool
        • Other Method
      • Using Option 2, you will get the Expense link rather than the Book link


4) Set up Air Ticket Segment

  1. Select the Segments tab and click on the purple airplane icon
  2. Complete the required information about your desired flight itinerary, with an estimate of how much the ticket will cost.

5) Submit Request!

6) Provide Travel Request details for travel support

  • Go to the Help Center
  • Submit travel details