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Req# | User Story/Use Case/Requirement | Test Case | Business Owner | Decision Log / Notes / Questions | Status | Links |
|---|---|---|---|---|---|---|
D1i.OSH.MM.001 | Prospect discovers Osher | |||||
D1i.OSH.MM.002 | Prospect becomes a Member while enrolling for a course or event | |||||
D1i.OSH.MM.003 | Prospect becomes a Member without enrolling in a course or event first | |||||
D1i.OSH.MM.004 | Membership is restricted to ages 50+ | |||||
D1i.OSH.MM.005 | Staff can make exceptions to age requirement and enroll student in a membership | |||||
D1i.OSH.MM.006 | Prospect explores opportunities | |||||
D1i.OSH.MM.007 | Member receives Welcome to Osher email | |||||
D1i.OSH.MM.008 | Member receives a copy of Osher Member Manual | |||||
D1i.OSH.MM.009 | Membership expires one year after purchase | |||||
D1i.OSH.MM.010 | Membership start and expiration date is determined by term it was purchased in, not a specific date | |||||
D1i.OSH.MM.011 | Membership required before the start of the class/event | |||||
D1i.OSH.MM.012 | System sends reminder for membership renewal | |||||
D1i.OSH.MM.013 | Membership can be gifted | |||||
D1i.OSH.MM.014 | Membership is $40/year | |||||
D1i.OSH.MM.015 | Ability for member to verify membership date (self-service) | |||||
D1i.OSH.MM.016 | Separate membership from class registration | |||||
D1i.OSH.MM.017 | Identify new (instead of renewing) members in one place | |||||
D1i.OSH.MM.018 | Ensure membership | |||||
D1i.OSH.MM.019 | Member receives email reminder XX days before membership expires | |||||
D1i.OSH.MM.020 | Member receives follow-up marketing (weekly newsletter email) | |||||
D1i.OSH.MM.021 | Member can view current and past classes (self-service) | |||||
D1i.OSH.CR.001 | Student searches for an Osher class | |||||
D1i.OSH.CR.002 | Weekly class listing email and digital ads through Marketing | |||||
D1i.OSH.CR.003 | Member selects offering (courses/Special Events) | |||||
D1i.OSH.CR.004 | Member enrolls in courses/events with fee | |||||
D1i.OSH.CR.005 | Member enrolls in courses/events without a fee | |||||
D1i.OSH.CR.006 | Member pays for courses | |||||
D1i.OSH.CR.007 | Member receives proof of purchase and registration confirmation | |||||
D1i.OSH.CR.008 | Member requests scholarship by speaking to Osher Director over the phone | |||||
D1i.OSH.CR.009 | Osher Director enrolls scholarship recipient in requested course/event | |||||
D1i.OSH.CR.010 | Member Register spouses together | |||||
D1i.OSH.CR.011 | Joint cart requires individual memberships | |||||
D1i.OSH.CR.012 | Know about holds (self-service) | |||||
D1i.OSH.CR.013 | Can accommodate various registration preferences | |||||
D1i.OSH.CR.014 | Online (Certain members find the convenience of online preferable) | |||||
D1i.OSH.CR.015 | In-person (Some will register in person w/ RI) | |||||
D1i.OSH.CR.016 | Phone (Select members still prefer phone registration) | |||||
D1i.OSH.CR.017 | Receives registration confirmation | |||||
D1i.OSH.CR.018 | Income Accounting timelines do not match especially in the Spring | |||||
D1i.OSH.CR.019 | Automated class information, syllabus, etc. | |||||