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Osher Activity Steps

2/17/2023

Course Registration: Student Search

  1. Navigate to search function.

  2. Turn off streamlined view to use keywords in search function.

Course Registration: Family Login

  1. Search for courses

  2. Add courses to cart

  3. Create family account

    1. Create initial member and then add other members from the family portal page (manage members)

    2. Individual accounts can be added to a family account.

  4. Add members to family account by accessing manage members in the family account portal and inputting required information for each.

  5. To invite an existing member, send an invite to email address that they can accept.

  6. Proceed to cart and click checkout button.

  7. Input required fields for checkout and click continue checkout.

    1. Purchase complete

Course Registration: Student Roster staff view

  1. Search for class and access section

  2. Select class list from courses navigation bar

  3. Select class list

  4. Select tools radial button and download attendance sheet.

Course Registration: Student Roster Instructor view

  1. Login to public view as instructor

  2. Access courses from nav bar in instructor portal

  3. Select class list to view course roster.

2/21/2023

Payment Processing:

Register and Pay in the staff view:

  1. Login to d1 staff view

Instructor Management:

  1. Login to instructor portal of public view

  2. Select class list

  3. Select options to print attendance sheet, email students, etc.

    1. Files can be attached to d1 emails.

  4. Check in staff view by selecting curriculum manager.

  5. Select appropriate instructor, select communications and view all messages.

Membership Info:

  1. Login to d1 staff view and select enrollment manager

  2. Search for a student and select them.

  3. System defaults to rapid. Select profile to change to full information.

    1. Membership in Osher will be listed.

      1. Should include student ID number.

  4. Membership can also be viewed in the student portal under profile.

Add Instructor to Course:

  1. Login to d1 staff view

  2. create instructor

  3. Create instructor contract

2/27/2023

To view all Osher enrollments, a report will need to be pulled in d1.

3/2/2023

Send email from system:

  1. Login to d1 staff view.

  2. Select curriculum manager from top nav bar.

    1. Select instructor option and search for specific instructor.

  3. Select courses from top nav bar.

    1. Select class list from course options drop down menu.

  4. Shows communications sent to students by instructor in the system.

Family checkout does not automatically add an Osher membership. This occurs in the individual checkout. Button being added to website to add memberships.

3/7/2023 - General Training

Create Student Account:

  1. Login to d1 staff view

  2. Enter enrollment manager page

  3. Enter student page and select create new student.

  4. Fill out required fields (name, email, address, etc.)

    1. Press + button to populate fields as required.

  5. Select save button to create account.

Register Student for Course:

  1. Login to d1 staff view.

  2. Enter enrollment manager page.

  3. Search for desired course.

    1. Click register button next to desired course.

  4. Select checkout button and navigate to checkout page.

    1. If there are membership/age errors, student must have this information added to record.

  5. Select method of payment and enter required information.

    1. Select pay balance button.

  6. Select process button to navigate to authorized page.

    1. Receipt can be printed or sent to student email.

Create Instructor Account:

  1. Login to d1 staff view

  2. Enter curriculum manager page

  3. Enter instructor page and select create new student.

  4. Fill out required fields (name, email, address, etc.)

    1. Press + button to populate fields as required.

  5. Select save button to create account.

3/9/2023 - Osher Program Training

Membership status can be viewed by student in d1 public student portal in student profile located under the privacy section.

Generate membership report:

  1. Login to d1 staff view.

  2. Enter marketing section

  3. Select list manager option from top nav bar

  4. Select profile rules

    1. Enter dates when new members signed up.

  5. Select add button for profile.

  6. Select matching results button to obtain list based on specified criteria.

Generate membership report 2:

  1. Login to d1 staff view.

  2. Enter reporting section

  3. Select list master from top nav bar

  4. Select special requests sales report from drop down list

  5. Choose semesters.

  6. Generate report to preferred format.

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