Current Service Release (Version) / Status | Number / Status |
Version Date | 22.02.02 |
Page Labels | Project Management |
Playbook Sections |
Support Contacts
💬
Expertise level | Team | Team lead | Contact info |
|---|---|---|---|
Level 1 Request | @ agent | Service Request Form | |
Level 2 SME | @ sme | @ Mgr | |
Level 3 Owner | @ owner | @ Dir |
Process Map
🏛
High level process map to give a visual of how the service is provided.
[Insert a Lucidchart Diagram] macro here. Point to the correct tab in the process map in Lucid
Process Steps
🎢
List the step by step process followed to deliver the service requested.
Step Instructions | Where Performed | Notes | Documentation | |
|---|---|---|---|---|
| 1 | Initiate Project Phase | |||
| 2 | Opportunity - Task | Wrike | Task | |
| 3 | Backlog (Project in Wrike) | Wrike using S&D Team | Project | |
| 4 |
Architecture
🏛
[Insert a Lucidchart Diagram] macro here. Point to the correct tab in the architecture map in Lucid
RelatedResources
🎽
List of additional resources including details on business, functional, non-functional, technical and other requirements, related projects and recent updates to the service.
Business Case
Activity Sequence Map
Link to external docs from Wrike
Charter Map
Journey map
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Note improvement opportunities as comments on the requirement row on the requirement page and edit the status to “needs update”.