IVC: Who Will Use IVC Tech And What They Should Know

Owned by Larry Sanders
Last updated: Mar 06, 2019
2 min read

IVC is a big topic and there will be much information about it in the knowledge base. It's true there is a lot of technology involved in IVC meetings, but for most of us we only need to understand a few basic, intuitive features to benefit from IVC. We want to be sure everyone gets the knowledge that will be important to them without being discouraged by the information that won't relate to their role. Thus this table:

Type Of UsersTier 1: ParticipantTier 2: Remote ParticipantTier 3: Meeting HostTier 4: IVC Class Facilitator
Target AudienceAny staff.Staff that may attend meetings from home or abroad.Any staff that expects to lead or organize a meeting which may have remote participation via IVC.Those who may instruct, facilitate, or offer classes which have remote attendance or instruction via IVC.

Training Method

Instructional reading.Instructional reading. Connection test.Receive some demonstration with supporting reference reading.Receive training, read reference materials, and practice.
Resulting Skills
  • I can use meeting room AV equipment.
  • I can participate in an IVC meeting/class that someone else sets up.
  • Tier 1 & 2 Proficiency.
  • I can use an IVC room’s equipment to connect to IVC events.
    • Scheduling and invitations.
    • Room lighting.
    • Direct dial other IVC rooms.
    • Use Cisco Meeting Spaces.
    • Layout control.
    • Camera control.
    • Computer presentations
    • Troubleshooting?
  • Tier 3 proficiency.
  • I can arrange, connect and troubleshoot IVC events in our classrooms with several participants, between two or more locations.
    • Schedule bridged events.
    • Charge, set up, put away microphones.
    • Presentation selection.
    • Volume mix.
    • Other Cisco controls.
    • Other classroom controls.

We are linking this table to corresponding KB articles as they are developed. If you have any questions, please contact the network team, or post them in the comments below.