Teams FAQs

How are new employees added to the “Online and Continuing Education” Team?

  • Employees are automatically added and removed as part of the University’s onboarding and offboarding process.

How are exiting employees removed from the “Online and Continuing Education” Team?

  • Employees are automatically added and removed as part of the University’s onboarding and offboarding process.

Who can create new channels in our OCE Team?

  • Channels within the OCE Team are added and removed by those that are currently managing that team. Currently that is Haley Johnson and Jim Cannon.

We need a team for my department. How do we do that?

  • Managers are responsible for creating a new Team for their department. If you’d like a private channel within the OCE Team that only a select group of staff can see, please contact Haley Johnson.

If I have my own separate team, who is responsible for adding and removing staff members?

  • Managers are responsible for adding and/or removing members of staff to Teams/Channels they have created for their department/unit.

How do I update my status/availability?

  • By clicking on your picture/initials in the upper right hand corner you can change your availability or set your status. You can also type ' / ' followed by a status in the search bar and press enter to set your status.

How do I mute/hide a channel?

  • By clicking on the three dots to ‘see more options’ on the right of the channel there is an option to hide the channel.

Can I make a call in Teams?

  • Yes. By clicking on the ‘Calls' icon on the left hand side it will populate those you communicate with often. You can select one of the profiles or 'type a name’ to search for a person. You can also use the the chat feature of Teams. In the upper right hand corner choose to video call or audio call a person. (Reminder - this only searches those who are employed by the University of Utah.)

Can you attend/hold a meeting in Teams?

  • Yes. By clicking into the Team or chat you can select to video conference or audio call. When others within the Team want to join they will see a button that says ‘Join’.

How do I create a private channel within a Team?

  • First go to the Team where you would like to create the channel. Select the three dots to view more options to the right of the channel. In the drop down menu you will select ‘Add channel’.

 

How do I add a staff member to a Team/Channel?

  • Select the Team/Channel where you would like to add staff member. Go to three dots to reveal ‘more options’ and select ‘Add member’. There you can search for staff member and send request.

 

How do I leave a Team?

  • By selecting the three dots on the right hand side of the team you will see ‘more options’. There you can select to ‘Leave the team’.

 

How can I change the Team/Channel notifications?

  • Select the three dots to the right of the Team/Channel where you wish to change the notifications. Under ‘more options’ you will see ‘Channel notifications'. There you can choose to be notified about all activity, turn notification off, or set up custom notifications.